How are carers matched with the people they care for?

Good home care is more than just about having someone to help around the house, run a few errands or provide support with personal care. We believe that a key ingredient to excellent home care is finding a compatible match between the carer and the person being cared for. But how do we do this?

If you and your family are interested in home care in Christchurch or the surrounding area, read on to discover how we make sure you find a carer who is a compatible match for your needs, desires and personality. 

What is home care?

First of all, we want to provide some clarification on what home care is. Our home care service is personalised care provided in the comfort of a person’s own home. It’s designed to support their independence by ensuring they receive the extra help and care they require to lead a full, active and happy life despite any changing needs.

Our professional carers perform a variety of duties tailored to a person’s requirements. These can include help with personal care such as washing, dressing, and toileting, preparing meals, cleaning up, accompanying you to appointments and administering medicine. Another key component is providing consistent companionship which is why we believe a compatible match is important so that a genuine relationship can be formed.

Is complex care required?

We believe that everyone deserves to receive high-quality care in the familiarity of their home, no matter how complex their care needs are. If specialist care is required, we make sure our nurse-led team is equipped to handle your unique medical needs. Whether your loved one requires gastrostomy feeding, oral suctioning, oxygen therapy, bowel management stoma care, PEG feeding or more, you can rest assured that your loved one is in the qualified hands of one of our experienced carers.

Frequency of services

There is no one-size-fits-all solution when it comes to caring. Some people require support daily while others may require a few hours a week. The beauty of home care is that it’s completely personalised. No matter your loved one’s schedule, we’ll make sure we find a consistent caregiver who can work around your family member’s lifestyle.

Physical needs vs physical ability

It’s important to make sure the caregiver is physically capable of safely managing any physical needs that may be required. For example, if your loved one needs assistance transferring in and out of a wheelchair, we’ll be sure to find a carer who is physically capable of doing this. Your loved one will be in safe hands, always.

Age, gender and culture

Age, gender and culture can play a role in determining whether it’s a good match. We consider all these factors to ensure that everyone involved is comfortable. We also consider language to ensure that carers can communicate with your loved one effectively.

Establishing a relationship

Lastly, we want to make sure that a genuine, long-lasting relationship can be established. That’s why we consider the interests, lifestyle and personality traits of both the carer and your loved one. Whether you’re simply having a friendly conversation over a cup of tea or enjoying a walk together, each person must enjoy being in the other’s company.

Get in touch

If you or your family are interested in home care in Christchurch, please contact us or phone us on 01202 800 494 for more information. We would be happy to answer any of your questions or address any of your concerns.