What to look for in a home care provider?

Are you or your loved one in the process of searching for a home care provider? We understand that this can potentially be an overwhelming time. You may be anxious about finding the correct information or perhaps you aren’t even sure where to begin. 

This blog post provides information on home care in Christchurch and the surrounding area in the hope that it will provide some clarity on the home care industry. Read on to discover what to look for in a home care provider. 

What is home care?

Before we dive in, it’s important to understand what exactly home care is and how it can benefit your family. Home care is personalised care tailored to a person’s specific needs and desires and is provided in the comfort of their own home by a dedicated care worker which avoids the strain and emotional impact of moving into a care home. 

The beauty of home care is that it empowers a person to continue living a fulfilled and active life, despite their changing needs. Our goal is to provide high-quality care that supports your loved one and helps them maintain their independence for as long as possible. We do this by assisting with personal care, helping around the home, preparing nutritious meals, administering basic clinical services and providing companionship and support. 

What to look for in a home care provider 

When looking for a home care provider, it’s important to note that all reputable home care providers are registered with and regulated by the CQC (Care Quality Commission). Through regular monitoring and inspections, the CQC seeks to ensure that registered care providers are safe, effective, responsive to the needs of those they support, caring and are well-led. 

We believe all people deserve to be treated with dignity and respect. A good home care provider will protect your human rights and ensure that there is no bullying, harassment, harm or abuse. 

A good care home provider employs staff who not only share the overarching values of social care but also have the appropriate knowledge, qualifications and skills to provide the highest standard of care possible. 

We understand that your needs and preferences may change over time. A good home care provider will be responsive to any changes and can easily adapt to changing circumstances. In addition, you and your family will be actively involved in the creation of your personalised care plan. 

Your care provider should be interested in building a relationship with you, one that is rooted in respect and trust. They should get to know you as a person and show an interest in your likes and dislikes, hopes and dreams. 

Finally, finding a home care provider that is well-led is important because it means that staff will be supported, happy in the work they do, and will be well-informed. Staff will feel free to voice any concerns and any issues will be effectively addressed. 

How do we go the extra mile?

Our home care services are comprehensive and flexible, bridging the gap between nursing and traditional home care. As a nurse-led provider, our services go beyond traditional care packages so that our team receives additional training to assist with basic clinical tasks. We also offer a wraparound service where we coordinate with other healthcare professionals and tradespeople to provide the best care possible. 

Get in touch 

If you have any questions whatsoever or would like to learn more about our home care services, please do not hesitate to get in touch or phone us on 01202 800 494. Our friendly staff would be more than happy to provide more information or address any of your concerns.